Roadside Assistance
Life is full of surprises, some good and some are a little flat - like your tire after you find a nail puncture!
Mopar Roadside Assistance, provide a 24-hour Roadside Assistance Program for all new 2021 vehiÂcles which have a 3-year or 60,000-kilometre Basic Warranty and a 5-year or 100,000-kiÂlometre Powertrain Warranty. Eligible vehicles must be registered in Canada and are covÂered for 5 years or 100,000 kilometres, whichever occurs first, from the vehicle's warranty start date. Vehicles placed in ride sharing, taxi, police, limousine, postal or ambulance service and all SRT vehicles, are covered for roadside assistance for 3 years or 60,000 kilometres only (whichever occurs first). Roadside Assistance service will be provided to the owner or driver of an eligible vehicle. Mopar customer service teams are available 24 hours a day, 7 days a week. Call 1-800-363-4869, if you are in need of Roadside Assistance.
NEED A TOW? If your vehicle cannot be drive because of a mechanical breakdown, it will be towed to the neathers authorized Chrysler Canada Retailer which services your brand of vehicle (or to a Chrysler Canada Retailer of your choice, provided its within 35-kilimetre distance to the point of breakdown).
STUCK? If your vehicle is stuck in a ditch or snow on or adjacent to a public roadway and appears to be undamaged, and the tow facility has access, it will be winched to the nearest road surface. If your vehicle is unable to proceed under its own power and a tow is required once the winch is performed, you will be responsible for paying the service facility for the winch and the tow.
DEAD BATTERY? If your battery is dead, jump-start assistance will be dispatched to your location. In the event that your vehicle fails to start, your vehicle will be towed to the nearest FCA Retailer (or to the FCA Retailer of your choice provided it is within a 35-kilometre distance of the point of breakdown).
LOCKED OUT? If your keys are locked in your vehicle or your locks are frozen, help will be sent to your location. (Service is limited to providing access to the seating area only and does not include the cost of replacing keys.)
FLAT TIRE? If you have a flat tire, the service facility will remove it and install your spare tire. The spare tire must be inflated and in sound operating condition. Tire repairs are not covered.
OUT OF FUEL? If your vehicle runs out of fuel, a small amount of gasoline will be deÂlivered to your location, where regulations permit. In all other cases, including alternate fuels, your vehicle will be towed to the nearest re-fueling centre. In these instances, the cost of fuel purchased will be your responsibility.